Privacy Policy | Movers and Packers Pakistan – Trusted & Secure Services

Effective Date: July 25, 2025

At Movers and Packers, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us — whether through our website, over the phone, or during your relocation process.

Our head office is located in Karachi, and we serve customers across Pakistan and internationally. By using our services, you agree to the practices outlined in this policy.

1. Information We Collect

When you get in touch with us or use our services, we may collect the following types of information:

  • Your full name

  • Contact number(s) and email address

  • Pickup and drop-off addresses

  • Details of your move (type of service, date, size, etc.)

  • WhatsApp number (if provided)

  • Any special instructions you share

We may also collect technical data such as your IP address or browser type when you visit our website.

2. How We Use Your Information

The information we collect is used to:

  • Schedule and manage your bookings

  • Respond to your inquiries and provide customer support

  • Share service updates or confirmations

  • Improve our services based on customer feedback

  • Contact you with offers or promotions (only if you’ve opted in)

We use your information strictly for service-related purposes and do not engage in unsolicited marketing.

3. Sharing of Information

We do not sell or rent your personal information to third parties.

In some cases, we may share necessary information with trusted service partners, such as:

  • Transport vendors

  • Storage facility operators

  • Insurance providers

  • Shipping Companies

This is only done to ensure your move is completed smoothly. All partners are required to handle your data responsibly.

4. Data Security

We take the security of your data seriously. Your information is stored on secure systems, and only authorized team members have access to it.

We use encryption and industry-standard security tools to protect data shared through our website or communication channels.

5. Cookies and Website Tracking

Our website may use cookies to enhance your browsing experience and to understand how visitors use our site.

These cookies do not collect personal data and can be disabled in your browser settings at any time.

6. Links to Third-Party Sites

Our website may include links to third-party websites such as Google Maps or payment gateways. We are not responsible for the privacy policies of these external sites. We recommend reviewing their policies before sharing any personal information.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Ask us to update or correct your information

  • Request deletion of your data (subject to legal or operational requirements)

If you would like to make any such request, please contact us using the details below.

8. Changes to This Policy

We may update this policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.

Last updated: July 25, 2025

9. Contact Us

If you have any questions about this Privacy Policy or would like to request changes to your personal information, you can reach us at:

Movers and Packers – Head Office Karachi
📍Office 406, 4th Floor, Iconic Business Center, Block 3, B.M.C.H.S Bahadurabad Karachi
📞 0300-2202426
📧 info@moversandpackers.com.pk