Terms & Conditions

Welcome to Movers and Packers
Thank you for choosing Movers and Packers! These Terms and Conditions (“Terms”) govern your use of our services and website (moversandpackers.com.pk). By accessing our services, you agree to be bound by these Terms. Please read them carefully before proceeding.

1. Introduction

Movers and Packers provides professional relocation services, including packing, transportation, storage, and unpacking solutions. These Terms outline the mutual responsibilities of the company and the customer, ensuring smooth and reliable service.

2. Scope of Services

We offer a range of services tailored to meet your moving needs, including:

Exclusions:
Movers and Packers shall not be liable for the following:

  • Damage caused by improper packing of items not packed by us.
  • Delays due to unforeseen circumstances, including weather, traffic, or force majeure events.
  • Loss or damage to items of extraordinary value unless explicitly declared and insured.

3. Bookings and Payments

  • Booking Process: Customers must provide accurate details regarding the location, volume of goods, and services required at the time of booking.
  • Payment Terms: A deposit may be required to confirm bookings. Full payment is expected upon completion of services unless agreed otherwise.
  • Cancellation and Refunds: Cancellations must be made at least 48 hours before the scheduled move to qualify for a refund. Refunds may be subject to processing fees.

4. Customer Responsibilities

Customers are responsible for the following:

  • Providing accurate information about the items to be moved.
  • Ensuring access to the premises for loading and unloading.
  • Declaring all items of high value or requiring special handling.
  • Complying with local laws and regulations regarding transported goods.

5. Limitations of Liability

Movers and Packers strives to handle your belongings with utmost care. However, we are not liable for:

  • Fragile items not packed by our team.
  • Delays due to circumstances beyond our control.
  • Loss or damage caused by natural disasters, accidents, or theft during transit.

6. Insurance Policy

While we take precautions to protect your belongings, we recommend opting for additional insurance coverage for high-value or sensitive items. Please inquire about available insurance options at the time of booking.

7. Prohibited Items

The following items are strictly prohibited:

  • Hazardous materials, including flammable or explosive substances.
  • Perishable goods.
  • Items prohibited by law, such as illegal drugs or contraband.
    Movers and Packers reserves the right to refuse transportation of such items.

8. Dispute Resolution

In the event of a dispute, both parties agree to resolve the matter amicably. If unresolved, disputes shall be settled through arbitration in accordance with the laws of Pakistan.

9. Governing Law

These Terms are governed by the laws of Pakistan. Any legal action related to these Terms shall be filed in the appropriate jurisdiction within Pakistan.

10. Updates to Terms

Movers and Packers reserves the right to update or modify these Terms at any time without prior notice. Updates will be posted on our website, and continued use of our services constitutes acceptance of the revised Terms.

Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us:
Movers and Packers
Website: moversandpackers.com.pk
Phone: 0300-2202426
Email: info@moversandpackers.com.pk

Thank you for choosing Movers and Packers! We look forward to making your moving experience seamless and stress-free.